Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you and QuickCloud, LLC, a Massachusetts limited liability company (“QuickCloud,” “we,” “us,” or “our”). By accessing or using our platform, website, or any related services, you agree to be bound by these Terms. If you are accepting on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

2. Services

QuickCloud provides an AI-powered cloud modernization platform, including:

• Mainframe modernization and migration tools
• Cloud infrastructure migration and management
• Security and compliance automation
• AI-powered QA and performance testing
• Cloud cost optimization
• Related professional services and customer support

We reserve the right to modify, suspend, or discontinue any part of the service at any time. We will provide reasonable advance notice for material changes affecting paid subscribers.

3. Accounts

When you create an account, you must provide accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Notifying us promptly at security@quickcloud.co of any unauthorized access or security breach
• Ensuring your use complies with all applicable laws and regulations

4. Payment Terms

• Subscription fees are billed in advance on a monthly or annual basis depending on your selected plan
• All fees are in U.S. dollars and are non-refundable except as required by law or as described in our refund policy
• We accept major credit cards; enterprise customers may request invoiced payment via wire transfer
• Late or failed payments may result in service suspension after reasonable notice
• We will provide at least 30 days' advance notice of any price changes, which take effect at your next renewal
• Annual subscriptions that are cancelled before the end of the term are not eligible for prorated refunds unless otherwise agreed in writing

5. Data Ownership

You own your data.QuickCloud claims no ownership rights over any data, code, configurations, or other content you upload, submit, or process through our platform (“Customer Data”).

You grant QuickCloud a limited, non-exclusive license to access and process Customer Data solely as necessary to provide the services you have subscribed to. We will not use your Customer Data for any other purpose, including training AI models, without your explicit written consent.

Upon termination of your account, you may request export of your Customer Data within 30 days. After that period, we may delete your data from our systems.

6. Acceptable Use

You agree not to use our services to:

• Violate any applicable law or regulation
• Infringe on the intellectual property rights of others
• Transmit malicious code, viruses, or harmful data
• Attempt to gain unauthorized access to our systems or other customers' accounts
• Interfere with or disrupt the service or its underlying infrastructure
• Reverse engineer, decompile, or disassemble any part of the platform
• Resell or sublicense access to the platform without written authorization

7. Intellectual Property

The QuickCloud platform, including its software, design, documentation, and all related intellectual property, is owned by QuickCloud, LLC and protected by applicable intellectual property laws. Nothing in these Terms grants you any rights in our platform beyond the limited license to use it as described herein.

You may not reproduce, distribute, modify, or create derivative works of our platform without prior written consent.

8. HIPAA and Regulated Industries

QuickCloud serves customers in regulated industries including healthcare and financial services. Customers who are covered entities or business associates under HIPAA and require a Business Associate Agreement (BAA) should contact us at security@quickcloud.co before processing any protected health information through our platform. Use of the platform to process PHI without an executed BAA is not permitted.

Enterprise customers in other regulated sectors (financial services, government) with specific compliance requirements should contact us to discuss available contractual accommodations.

9. Confidentiality

Each party agrees to keep confidential any non-public information of the other party that is disclosed in connection with these Terms and is marked as confidential or that a reasonable person would understand to be confidential given the nature of the information. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

10. Disclaimer of Warranties

The service is provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or free of harmful components. We strive for high availability but do not guarantee specific uptime levels unless specified in a separate Service Level Agreement.

11. Limitation of Liability

To the maximum extent permitted by applicable law, QuickCloud shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business opportunity, arising out of or in connection with your use of the service.

Our total aggregate liability for any claims arising under these Terms shall not exceed the greater of (a) the total fees paid by you to QuickCloud in the twelve months preceding the claim, or (b) $100.

12. Indemnification

You agree to defend, indemnify, and hold harmless QuickCloud, LLC and its members, officers, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from your use of the service, your Customer Data, or your violation of these Terms.

13. Termination

Either party may terminate the agreement at any time. We may suspend or terminate your access immediately for:

• Material breach of these Terms that is not cured within 10 days of written notice
• Non-payment of fees
• Illegal or abusive use of the platform

Upon termination, your right to access the service ceases immediately. Sections 6 (Data Ownership), 8 (Intellectual Property), 11–13, and 15 survive termination.

14. Governing Law & Disputes

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Massachusetts, and both parties consent to personal jurisdiction in those courts.

15. Changes to These Terms

We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice via email or prominent notice on our website. Your continued use of the service after the effective date of changes constitutes acceptance of the updated Terms.